Refund policy

Return & Refund Policy

We want you to be happy with your Link Baseball order. If there is an issue with your purchase, please contact us at linkbaseballco@gmail.com so we can help.

Returns

We accept return requests within 30 days of delivery. To be eligible for a return, merchandise must be unworn, unused, and in the same condition in which it was received, with any original tags and packaging. Proof of purchase may be required.

To request a return, contact us at linkbaseballco@gmail.com before sending any merchandise back. If your return is approved, we will provide instructions explaining where and how to send your item. Items returned without prior authorization may not be accepted.

Because some Link Baseball merchandise is produced and fulfilled specifically for each order, return instructions may vary by product. Please do not send merchandise directly to our fulfillment partner unless instructed to do so by Link Baseball.

Damaged, Defective, or Incorrect Items

Please inspect your order when it arrives. If an item is damaged, defective, misprinted, or you receive the wrong item, contact us as soon as possible at linkbaseballco@gmail.com. Please include your order number and, when applicable, photographs showing the issue so we can evaluate the problem and make it right.

Exceptions / Non-Returnable Items

Customized, personalized, or special-order products generally cannot be returned unless they arrive damaged, defective, or incorrect.

Gift cards and items marked as final sale are not eligible for return.

If you're unsure whether your item qualifies for a return, contact us before sending it back.

Exchanges

The easiest way to exchange an eligible item is to contact us first. Once the return is approved, we will provide instructions for returning the original item. You may then place a separate order for the replacement item.

Refunds

Once an approved return has been received and inspected, we will notify you whether the refund has been approved. Approved refunds will be issued to the original payment method.

Please allow time for your bank or credit card company to process and post the refund after it has been issued.

Original shipping charges are generally non-refundable unless the return resulted from a damaged, defective, or incorrect item.

European Union Orders

Where applicable, customers purchasing merchandise delivered to the European Union may have statutory cancellation or return rights that apply in addition to this policy. Nothing in this policy is intended to limit rights provided by applicable consumer-protection law.

Questions

For questions about returns or refunds, contact:

Link Baseball
linkbaseballco@gmail.com